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Profilbild für A Sparkling Strategy: Maximizing Customer Engagement and Loyalty While Minimizing Business Risk with SodaStream

A Sparkling Strategy: Maximizing Customer Engagement and Loyalty While Minimizing Business Risk with SodaStream Beendet

Dienstag, 25. Juni 2024 10:30 - 11:30 Masterclass Raum 7

Aussteller: Dynamic Yield

Speaker: Eliad Elkabetz

Kategorie: CRM, Data, Operations, Retail Tech

SodaStream, the renowned at-home sparkling water machine brand, operates under the belief that while customer acquisition is of the utmost importance, re-engagement will provide longer-term value for the brand in recurring revenue through greater loyalty. In this exciting keynote session, Eliad Elkabetz, Head of Product and Operations for Global eCommerce, will take the stage and explain how SodaStream has been able to actualize this with personalization. Plus, he’ll share how a scalable testing approach has allowed the team to minimize business risk and quickly determine which campaigns move the needle across its 16 sites worldwide. 

We will cover: 

  • Three pillars of personalization that make up SodaStream’s successful re-engagement strategy

  • How SodaStream overcomes the challenge of anonymous visitors with real-time personalization

  • The team’s scaled testing approach that protects site KPIs when deploying new products

  • Key takeaways from the SodaStream team that you can act on in the next week, month, and year

Speakers

Eliad Elkabetz Speaker

Head of Product and Operations for Global eCommerce, SodaStream